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Pengaruh Service Quality, Trust, Customer Satisfaction Terhadap Loyalitas Mahasiswa Pada Lembaga Pendidikan dan Pengembangan Profesi (LP3I) Manyar Surabaya Sulistiowati1) 1) Program Studi/Jurusan Sistem Informasi, STIKOM Surabaya, email: sulist@dinamika.ac.id
Abstract: Growing number of educational institutions in Surabaya causing the phenomenon of increasingly fierce competition in the world of non-formal education, . . . → Read More: PROSIDING SNASTI 2011 ISBN: 978-979-8968-34-1 The Influence of e-Procurement Service Quality to the satisfaction of the Providers of Goods/Services at Surabaya City Government Sulistiowati1) Marya Mujayana2) 1) Program Studi/Jurusan Sistem Informasi, STIKOM Surabaya, email: sulist@dinamika.ac.id 2) Program Studi/Jurusan Komputerisasi Perkantoran dan Kesekretariatan, STIKOM Surabaya, email: ana@dinamika.ac.id Abstract : e-Procurement of goods/services applied by Surabaya City Government is . . . → Read More: Proceeding of Annual South East Asian International Seminar (ASAIS) 2012 ISSN :2302-786X |
